PROCESS MANAGEMENT
DESCRIPTION:
Process Management is an 8-hour course which addresses the use of Process Management, Basic Statistics and Basic Six Sigma methodologies to improve the performance of all processes within an organization. The course demonstrates how to identify and select key business processes and how to fully characterize, improve and manage them.
The Process Management Course breaks down how to manage business processes so they are effective, efficient and adaptable. Through the use of various tools, methodologies, management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in order to assure improvement and success.
A certificate in Process Management is conferred upon successful completion of the course. The Lean Six Sigma curriculum used in course is aligned with American Society for Quality (ASQ) DMAIC Body of Knowledge.
Included in this Process Management course are the following:
•Training manual aligned with the American Society for Quality (ASQ) DMAIC Body of Knowledge
•Reference Book: The Lean Six Sigma Pocket Tool Book (A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity)
•Two (2) weeks of consultation on a process improvement project.
CLASS SCHEDULE
DATE: To be announced
VENUE: Marco Polo Ortigas Manila